[Dell Inspiron 560 desktop; MS Windows 7 Home Premium SP1 64bit; Windows Live Mail 2011; MS Word Pro 2003; Mozilla Firefox 22.0; Adobe FP 11,8,800,94; Adobe Reader 11.......]


1.  For a month now, on trying to open or delete a message in the Junk Folder, I get: “A problem occurred while trying to open this message. Try again”...but trying again doesn’t change that. I try to move the msg to another folder to open...BUT it says: “Message cannot be found” and deletes it!!!   


There are SO MANY MORE glitches in this unblessed email client that I want to kill it, or myself!  But right now, please let me know how to open these files, and also the following:

2.  I deleted or lost the folders I created and their files inside.  I seem to see them but can't retrieve them. Need a hand to bring them back to me 

Please, please help!  Thanks so much!

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