Office 2011 update for MAU fails with repeated attempts. The install log reads :
Dec 12 15:34:06 xxxxx-mac installd[7343]: PackageKit: ----- Begin install -----
Dec 12 15:34:18 xxxxx-mac installd[7343]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “16807Office 2011 14.2.5 Update”." UserInfo=0x7fb7fd6c52b0 {NSFilePath=./preinstall, NSURL=file://localhost/Users/xxxxx/Library/Caches/TemporaryItems/16807Office%202011%2014.2.5%20Update.pkg#Office2011_en_core_resources_14.2.5.combo.pkg,
PKInstallPackageIdentifier=com.microsoft.office.en.core_resources.pkg.14.2.5.update, NSLocalizedDescription=An error occurred while running scripts from the package “16807Office 2011 14.2.5 Update”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201c16807Office 2011 14.2.5 Update\U201d.";
NSURL = "file://localhost/Users/xxxxx/Library/Caches/TemporaryItems/16807Office%202011%2014.2.5%20Update.pkg#Office2011_en_core_resources_14.2.5.combo.pkg";
PKInstallPackageIdentifier = "com.microsoft.office.en.core_resources.pkg.14.2.5.update";
}
Dec 12 15:34:19 xxxxx-mac Installer[7330]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Dec 12 15:34:19 xxxxx-mac Installer[7330]: Displaying 'Install Failed' UI.
Dec 12 15:34:19 xxxxx-mac Installer[7330]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Dec 12 15:56:27 xxxxx-mac installd[7495]: PackageKit: ----- Begin install -----
Dec 12 15:56:39 xxxxx-mac installd[7495]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “16807Office 2011 14.2.5 Update”." UserInfo=0x7fd3f25925c0 {NSFilePath=./preinstall, NSURL=file://localhost/Users/xxxxx/Library/Caches/TemporaryItems/16807Office%202011%2014.2.5%20Update.pkg#Office2011_en_core_resources_14.2.5.combo.pkg,
PKInstallPackageIdentifier=com.microsoft.office.en.core_resources.pkg.14.2.5.update, NSLocalizedDescription=An error occurred while running scripts from the package “16807Office 2011 14.2.5 Update”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201c16807Office 2011 14.2.5 Update\U201d.";
NSURL = "file://localhost/Users/xxxxx/Library/Caches/TemporaryItems/16807Office%202011%2014.2.5%20Update.pkg#Office2011_en_core_resources_14.2.5.combo.pkg";
PKInstallPackageIdentifier = "com.microsoft.office.en.core_resources.pkg.14.2.5.update";
}
Dec 12 15:56:39 xxxxx-mac Installer[7484]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Dec 12 15:56:39 xxxxx-mac Installer[7484]: Displaying 'Install Failed' UI.
Dec 12 15:56:39 xxxxx-mac Installer[7484]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
I have tried the steps provided in the forum viz.
1. Logout and login with shift key depressed
2. Change the /Library/Automator folder and try update again.
But, the issue with the update still persists. I am currently on 14.2.4, ML 10.8.2
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