I had a subscription to Windows Live Hotmail Plus. The last renewal went into effect on Saturday, October 06, 2012. The renewal notice stated: "The Windows Live Hotmail Plus yearly subscription of $19.95 plus tax includes 10 Gigabytes of total Windows Live Hotmail account space and exemption from the account expiration policy. No third party advertising. Just feature tips and product info from Microsoft. Refund only available if cancelled within one month from purchase. At the end of 1 year, you will have the option to renew your subscription, or the subscription will expire. You will receive a renewal letter 30 days prior to the renewal date."

I'm not sure the extent of changes that have taken place with Hotmail / MSN / Outlook during the past year, but I received a notice today saying that my Ad Free Outlook.com was cancelled effective today! I checked my emails and there was no 30-day notice sent. I have a valid credit card on file. What is going on??