I get ads on my ad free outlook when I use google crome but not when I use firefox as my browser.  I paid $19.95 and thought ad free meant ad free!! please advise!!!  I have called the 1-866-672-4551 twice and the first time got disconnected after a 35 minute call, then the second time I spent 1 hour but the gentleman I spoke with told me to go to this forum.  You folks have wore this writer out!!!  Please let me know what to do because I need to get what I paid for and my time is money and I am going broke!!!!!!!    also please note!  (The email topic below does not apply.  the real topic is ads on ad free outlook)