I changed several internet options and downloaded certificates and software to gain access to Army Knowledge Online (AKO), the army's email system.  After doing so, when I attempt to login to outlook, the screen flutters as if it is attempting to load or access for several seconds then returns to the login page but says "Something went wrong and we can't sign you in right now.  Please try again later."  3 weeks later and I still can't get in.