Dear Sir / Madam:


2 evenings ago (5/17/13), I was using my Live.com email account when all of the sudden, ALL of my emails, including email folders disappeared!  In their place, a single emailed appeared, titled "Welcome to your new Outlook.com inbox" from the "Outlook Team" appeared.  I do not know where these emails and email folders went because there isn't even anything in my Deleted folder.

Can you PLEASE help me restore my lost email and email folders?

Thank you so much for your help with this matter.


Sincerely,



Len