About 3 years ago I stopped using it and moved to Gmail, purely because I was receiving so many junk emails.

I tried to access my original hotmail account 3 years ago or so, with no luck (I had forgotten the password to my 'back-up' email, which itself had no back-up email set up), and microsoft denied my application to reset the password.

I have since come across a situation which desperately requires me to access my original email account, and today I managed to reset the password through a successful application.

I was very surprised when I logged in to see an entirely empty email system, other than for Microsofts 'Welcome to Outlook'.

It is almost like the emails have all been deleted due to inactivity, however I desperately need a couple that I KNOW were in there. There is no sign of anyone to speak to at Microsoft about this, so if anyone could shed any light on this matter I would greatly appreciate it.

Thank you!