Every mail message, every folder, every single thing in my Hotmail account (even junk mail) from years' past is gone as of my first login to Outlook.com today. This, of course, is after I began my monthly paid subscription for Office. The only reason I have to believe that my Outlook.com account is the same as my previous Hotmail account is because all of my contacts have been migrated over. It's great to have a brand new Outlook.com account, but not at the expense of several years' worth of lost Hotmail email messages. What happened?!?