I have been unable to receive mail on my personalized (Hotmail) now Outlook account, reading the posts here I am not alone, it is notable that nether Microsoft or Melbourne IT are taking ownership of this problem. I encourage everyone in a similar situation to respond to this post and we will see what reaction we get with an increasing post count. 




I am posting this in the hope that someone can tell me how to contact Microsoft to get them interested in fixing a wide spread problem with receiving mail, on outlook. This issue would appear to only affect people with personalized domain names, usually small business owners. Melbourne IT the common hosting service say they have not made any changes and that Microsoft need to fix whatever problem they have. It appears that  the only Microsoft help solution is this community which does not appear to have been able to get Microsoft interested in correcting the issue. So does anyone know of a way to contact Microsoft direct. The problem started around October 30 and continues today. Any help contact email telephone numbers for Microsoft support would be gracefully received not only by me but by everyone affected by this problem. (Microsoft not this an issue this is a real problem which is causing harm to some of your clients ) not to me I just do not have email but the small business owners are hurting and it is time you fixed this.

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