Hello,

I have a Blackberry Q10, for about 6 weeks now, and had not had any problems until today.  Primary reason I own a Blackberry at all is to be able to readily check my MSN account, all day, every day, reliably.

Starting today, when you stop using the device for 1 to 5 minutes, device switches to Blackberry Hub and then when I tried to switch back to MSN on the Blackberry, it has no e-mail messages at all, and has the message "No entries in this view" in the screen instead of any messages.  It won't allow me  to compose e-mail at all.  If I turn on the phone all the way and power it back on, the messages appear in the MSN screen but if the phone is left untouched for a several minutes the problem repeats itself just as explained about.

I have talked to level 2 tech support at Blackberry and level 3 at ATT (my wireless carrier), who all say this must be an MSN software problem, not a problem on their end.

Is there anyone who has had a similar problem on a Q10 that can speak to this issue?  Thank you for letting me know, if so.