I got hit by a virus.  My Hotmail account sent out spam emails to others.  The virus also apparently changed my password.  I now cannot get into my Hotmail.  I have already tried Microsoft customer support but they blew me off.  I have also tried account recovery with no luck.

And now to my Live email account.  My password still works but I cannot get past a summary page:  https://account.live.com/summarypage

It won't allow me to access my emails.

How do I get help with this??