08. January 2014 · Write a comment · Categories: Uncategorized · Tags: ,
Hi

I am having an issue with receiving emails but only from particular sources.  The senders are in my approved contact list and it has been confirmed that multiple emails have been sent.  They are not being received in Junk folder as I have confirmed this as well.  The emails in question are critical.

I have reviewed all settings and the senders are NOT blocked, my junk mail settings would support the receipt of emails, sorting rules have been reviewed and reply to is correct.

As an aside is there a technical support email address as I have looked at what I believe would be an option but keep going around in circles.  I'm looking for what use to be the equivalent of the 'Windows Live Team' (email response address which is not a monitored address if you reply).

Regards Julie

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