My ISP has told me that my settings in my email account for my email address are perfect and that I should contact Microsoft.  I can send email to the ISP's server, but I can receive email from that incoming (for me) server.  (The outgoing mail server is different from the incoming mail server.)  I have no problem receiving email for my gmail account.

Additional info: I just restarted my computer and when I first brought up Windows Live Mail it accessed my ISP's server and downloaded my mail.  I then took it down and tried to access it again and it again gave me the error message that it was waiting for the server to respond and asked if I wanted to wait for 60 seconds to try again or to Stop.