Over the past couple of days this bizarre incident of me checking my e-mails only to be summarily redirected then locked out of my Outlook account due to trying to access some "sensitive info" - i/e my OWN e-mail account - is wearing me down. I have posted this issue twice before on these forums to zero response.

This is the screen I get when I am thrown out of my e-mail inbox:



Note the "sensitive info" bit - which in reality is my own personal e-mails that I was already reading until being thrown out. Can anyone please confirm if this is a hack job trying to con me out my password or is it a genuine Outlook/Microsoft safety procedure?

When I do acquiesce and enter my password it starts asking me for an additional code to be entered to complete the verification process, and proffers a corrupted version of my e-mail address which I have never seen before. Thankfully I have an old AOL e-mail addy to use to which the code was sent and when entered I am then returned to the main screen to enter my password again. I just want to read my damn e-mails!!!

So, my questions are these:

Can someone from Microsoft/Outlook please confirm or deny that this is either a genuine but ridiculously elaborate safety procedure or a hacking hoax?

Has anyone else experienced this or am I alone?

Is there a fix for this?


Can some please respond to this query. It's been three days and it is driving me mad! I never had these problems with Hotmail...

Thanks in advance.