i have done every suggestion i can find on the boards. i go into my hotmail account and it's in arabic. i even tried google to translate it. there is still a warning sign in there and there is nothing i can click on to get my emails. i cant believe that after the malware attack i am left with this. is there someone who can go in and activate it again. i'm under the impression that microsoft or msn got rid of the malware. i've scanned everything i can think of and i cant find anything. i hate to be a pain but i'm 71 and on hospice and need to pay my bills thru my hotmail and msn.