Also, I got a notice that it was renewing and tried to cancel it then, but couldn't. Then it renewed automatically but was with an old defunct credit card which had expired - I got a notice that it had expired so was expecting some contact, hoping then I would be able to cancel and resolve but I didn't. Now under transactions it shows that it was paid, how can this be? Will it have reactivated my old Credit card? I hope not, as it's from the UK and I'm now living in New Zealand! I have a wee baby in the house so don't have time to spend hours searching for something as simple as cancellation and I don't see how keeping it so vague and hard to do can be legal at all. It should be a simple and transparent process!

Many thanks in advance for any advice offered...