You may have posted content to your Profile (often unintentionally) that violates our Code of Conduct. Check your Hotmail Inbox or the inbox associated with your Windows Live ID for messages from support.
If you are still not sure why your Profile is unavailable, please contact Windows Live support for additional assistance.
This was the response from support:
Hello,
We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/en-us
Sincerely,
Ian
Online Safety Team
Recent Comments