Hi John Aston Hall,

 

Thank you for posting your query in Microsoft Community Forums.

 

We would like to know more about the issue you're having. Can you please confirm if you can sign in to your account or you can sign in but cannot share files? Can you login through http://account.live.com/? Does the same issue using other browser and PC? Please verify which part you are being asked for a verification code.

 

We are looking forward to your response.

 

Thanks,

Hi,

I receive security code but after submitting still not able to login, account still blocked.

Kind regards,

Hong