I can print from anywhere in any program to any printer (I have two). But I cannot print messages from Windows Live Mail. I can print the messages if I open my mail in my ISP's web site. I have uninstalled and re-installed Windows Essentials but this makes no difference. Any answer I have seen on the forums do not deal with this question exactly. There is not even an option for this at the bottom of the page where it asks for Product, Topic, email topic etc.