Error after installing Service Pack 2 (14.2.1).
Initial window message "Please upgrade the Office Database".
Then click on "upgrade" and gives me a message "Need to rebuild your identity" and goes to 1-5 steps finalizing with "your identity cannot be rebuilt".
Then ALWAYS FAILS and the outlook seems corrupt as the initial message "Please upgrade the Office Database" keeps coming back. I have done this many times and tried freeing up space in the hard drive, creating a new identity but appears blank.
Please help. Thank you.
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