I am looking for help to access mail hosted on Outlook.com using Outlook 2013 (Office 365 Home Premium v15.0.4535.1511).
My email address/Microsoft Account is not an Outlook.com, Live.com or Hotmail.com address - it is my own domain, something like <*** Email address is removed for privacy ***>. I can reach my account successfully from my Nokia Lumia 920 and Windows Mail on my Lenovo Thinkpad 2 (Win8), but not from the "full" Outlook client on the Lenovo Thinkpad 2 (Win8) or a Windows 7 laptop (O365 HP also).
I have tried the following (unsuccessfully) to get Outlook to connect to Outlook.com:
- Select File->Add Account
- Select "Manual setup or additional server types"
- Select "Outlook.com or Exchange ActiveSync compatible service"
- Enter Name, Email Address, Mail Server, User Name, Password
- Email address is something like <*** Email address is removed for privacy ***>
- Password is my Microsoft Account password
- For the Mail Server I tried "m.hotmail.com" and "dub-m.hotmail.com" - my Lumia 920 uses the latter successfully (I think it is a Dublin server)
- User Name is therefore also <*** Email address is removed for privacy ***>
The test to access the account fails with the following error: "Log onto Exchange ActiveSync mail server (EAS): The username or password you entered isn't working. Please try typing them again."
Please can someone help.
Thanks
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