Can’t access Email. Error – 0x800CCC90

09. November 2013 · Write a comment · Categories: livemail · Tags: , ,
Just suddenly I can't sign into my email account. I use Windows Live Mail by default and it's always signed me in automatically but now it's asking for User Name and Password. When I enter those nothing happens, only the login window will go away for a second then return. I also get this error message -

'Unable to send or receive messages for the Virgin (darrenj.campbell) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Username and password not accepted.
Server: 'pop3.virginmedia.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes'

I then tried signing into the email account using Outlook and apparently there was suspicious activity so they need me to verify it, so they sent a verification email to the address that I CAN'T ACCESS.

Can't they send the verification email to an alternative email address of mine?

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