hi, my old email (*** Email address is removed for privacy ***) has somehow been temp blocked.

dont know whats gone on, was going to use this as my new xbox renewal email but cant even access it!!

havent been on it for years, i guess its been hacked at some point and spammed or something


ive reset my pass, i get to the link

https://account.live.com/security/Sai.aspx/A1

get the message at the bottom "What do you need to do?
Please contact Customer Support.  We'll ask you some questions and help you make sure your account is secure."


click continue, get sent to "http://www.windowslivehelp.com/solution.aspx?solutionid=f172cbee-3c73-4506-8a1d-4e6e82adb846"
of which, the page says - 
This webpage is not available

The connection to www.windowslivehelp.com was interrupted.
Check your Internet connection.
Check any cables and reboot any routers, modems, or other network devices you may be using.
Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.
If you use a proxy server...
Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings...> LAN Settings and deselect "Use a proxy server for your LAN".
Error code: ERR_CONNECTION_RESET


which is absolute cack, seeing as i can get on my current email just fine, no internet problems at all, and its exactly the same through my mobile. as soon as i reach that page "the page is unavailable"

ive started to give up all hope of ever getting this email account back.
and the live service i have received was terrible to say the least. some guy on there called Matt, told him all about it and he gave me a link and said "put the number you receive through there" and then left the chat.. WHAT NUMBER??????????????????????????????

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