I used to have two live accounts.   One which used my personal gmail emaill address as the user ID and one that used my work email as my user id.   I have closed the live account associated with my gmail email address, and I am trying to add my gmail address as an alias on the account which was setup under my work email address.   I cannot get live to accept my gmail address and it insists it is already in use even though I closed that live account.   I want ultimately change the primary user ID for the account created with my work email to my gmail email address.   I have tried to submit a formal support request to MS, but none of the links for that seem to be working.

Any thoughts on how I can get this cleaned up.   I really want to retain the live account tied to my work email since I have a great deal of personal stuff tied to it.   I no longer work for the same company is the other reason I want to change the primary userID to my gmail email address.

Thx

Bryan