Hi I've asked this question before.


my account says its been used by someone else and ask my to verify my account.

i filled out the information but they send me an email saying unfortunately we can not verify that the account is yours.


Please don't send me links like the one below.

http://windows.microsoft.com/en-US/windows-live/id-support


This link does not help me at all and it doesn't answer my questions because it will still ask me to log in to my account which is locked and 

ask me to verify my account again.


I don't understand why microsoft can't do anything about this.


I've tried the link.

i've tried verifying my account.

i've tried resetting my password, but because both accounts locked are linked i can't !!


is there anything else i can do? 

can't anyone help me recover my account?


regards:

Michael

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