I'm writing on behalf of my sister, who reported she's not able to log in to her Windows Live account. She enters the log in information, and when she tries to log in - she's redirected to the login site without any feedback, just like she would refresh the site.

Changing password is reporting "Unavailable", creating new account is also impossible.

It is not a computer-based problem (has been verified for her account on several devices and web browsers and e-mail clients), nor password issue.

Should any detailed information be needed - please leave a comment and a way to post it to you privately :).

Thanks in advance,

MB