Hi everyone

Please can anyone help

Had my Windows Live Mail account for some time and have been logging in to my email daily until yesterday. It suddenly decided not to accept my password.   Tried over and over to reset password but can't always tell if the character letters are upper or lower case. Tried to logon to my microsoft account to be told my microsoft account doesn't exist.  Tells me to enter a different email address or get a new account. When I click on get new account button and fill in the form for a new account it the tells me my email address isn't available. I have created a new account with a different email, but I need to use my 1st email address for my contacts and calendar.

Hi everyone

Please can anyone help

Had my Windows Live Mail account for some time and have been logging in to my email daily until yesterday. It suddenly decided not to accept my password.   Tried over and over to reset password but can't always tell if the character letters are upper or lower case. Tried to logon to my microsoft account to be told my microsoft account doesn't exist.  Tells me to enter a different email address or get a new account. When I click on get new account button and fill in the form for a new account it the tells me my email address isn't available. I have created a new account with a different email, but I need to use my 1st email address for my contacts and calendar.