I've got two accounts on live mail d.stoddart@btconnect and d.stoddart1@hotmail, I've never been able to send messages through live mail but always been able to receive them. Today it asked me for my password which i did then it comes up with an error message, even after I've reset the password. Error message shows

Unable to send or receive messages for the Btconnect (d.stoddart) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your username and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR Logon failure: unknown user name or bad password.
Server: 'pop.outlook.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes

Why is Microsoft getting rid of WLM.  I have had nor problems with it from it's start.  It is so much better than Windows Mail. Windows Mail is still buggy with problems. I sterted using it when W10 was installed but had to go back to WLM. I couldn't stand  to use WMail.

Original Title: Hotmail and Windows Live Mail 2012

I am a hotmail.com email user, via Windows Live Mail.. what year version I'm clueless, Dell set it all up for me under 2 years ago.  I specified Windows 7, didn't want 8, or 8.1, or 10.. and do not intend to buy/use a touchscreen laptop.  Still haven't figured all the ins and outs when you updated outlook email system as Windows Live Mail.   Do I HAVE to change anything to still keep getting my email/hotmail via Windows live mail to send/receive as l have been, once June comes and goes? 

   I don't want to, and don't want to bring it in to geek squad or sit on phone with Dell trying to reconfigure what ever the heck it is you are trying to push us into..  my phone is a Window 8.1, and find that having it restricts me from many apps l had/would otherwise enjoy, as they aren't compatible as they were with android phones or apple.. same for my Directv GenieGo/everywhere, after l bought a sweet 6" Nokia Lumia Windows 8.1 phone purposely to use to watch a few of my directv shows in that nice screen size..  but can't.    If I do have to 'upgrade' to keep receiving the more junk mail than email l do receive,  , I'll be closing my online banking, bill paying, go back to paper bills and check writing, drop out of social media, and deal with businesses utilities over the phone and USPS only.  old school.

Had identity theft issue due to government employee OPM data hack last summer, was a huge amount of work to change all these online accounts and passwords, contacts, and simply sick of it, feel too vulnerable and jerked around by this industry anymore, to 'keep up' with what you call required upgrades, that i want nothing to do with.  PLEASE tell me this is just another 'offer' to have an enhanced online experience via windows 10, and that my email service as is won't be disrupted, will be same ol' same ol', if l just ignore these prompts of yours to upgrade...?   or what is the most minimal change requied to still access to my hotmail acct email?

appreciate an honest prompt reply,

I've been so ready to kick facebook to the curb..  this may just make me include the internet entirely, to protect my identity and accounts from future trespasses, after taking me for over $25,000 in false withdrawals, accounts created--home improvement loans etc.. which took me 3 months to lock down and be restored to me, and still need to get my credit reports totally corrected of erroneous accts.  I'm understandably cynical, sorry.  I've made all the pc/internet/online changes l can handle these last 6 months just to wrangle with that

Cheryl

I've tried everything:

  • I've uninstalled the app, I've reinstalled it.
  • I've changed the file name to comm.old and restarted
  • I've done the -online version of removal.
  • I've switched to a local account and attempted to add an account.
  • I've tried accessing my hotmail through the Exchange option, and the email would not sync.

Usually after a fresh install, it will just give me error messages for just adding an email. If I manage to finagle past that and get an email on there, it won't sync. Then I try to add my accounts again, and it will say:

"The account was added successfully!"

But the account pane shows nothing added. Please help, I don't know what to do and Microsoft isn't going to support WLM2012 anymore.

I've tried everything:

  • I've uninstalled the app, I've reinstalled it.
  • I've changed the file name to comm.old and restarted
  • I've done the -online version of removal.
  • I've switched to a local account and attempted to add an account.
  • I've tried accessing my hotmail through the Exchange option, and the email would not sync.

Usually after a fresh install, it will just give me error messages for just adding an email. If I manage to finagle past that and get an email on there, it won't sync. Then I try to add my accounts again, and it will say:

"The account was added successfully!"

But the account pane shows nothing added. Please help, I don't know what to do and Microsoft isn't going to support WLM2012 anymore.

The advice I've just received (if I want to keep and have access to my stored emails which I do) is to create new folders in Outlook.com and transfer the stored mails from WLM to those new folders.  I have 4GB of stored mails in over 800 folders, which would be an enormous task to undertake, even if all all the mail came only via Outlook.  WLM can handle multiple email accounts and I have five.  The stored mail might be from any of them.

It seems wholly unreasonable to have to do all this.  It would take months to do it manually.

Microsoft have developed this latest gizmo which I didn't ask for.  WLM is a perfectly adequate tool for me and now they are going to remove WLM functionality and I have no wish or time to undertake this massive task which has just dropped out of the sky.  My questions are:

  • Will they please develop a tool to allow this transfer to be automated?
  • The guidance only refers to stored Outlook emails, please extend it to include other emails within that same storage?

Original Title: Sent folder

I have tried every suggestion in trying to get gmails to show  in the sent folder but nothing works. Otherwise I quite like Windows live mail but really need to see that my emails have actually gone.

Original Title: users of windows live mail 2012

Soon, if you have a "hotmail", "live", etc., accounts for your email, they will no longer work. All instructions for how to go through the transition start with windows 7. Not one word if you have windows vista, which I do. So what to do if on vista?

Effective late June 2016, Windows Live Mail 2012 will no longer synchronize emails, contacts, and calendar events from email accounts ending in @outlook.com, @hotmail.com, @live.com, or @msn.com. These email accounts are powered by Outlook.com. 

 

Outlook.com is being upgraded to a new infrastructure that delivers innovative email and calendar experiences with enhanced performance, security, and reliability. The Windows Live 2012 email application does not support the modern synchronization technologies used by the new Outlook.com, so once your account is upgraded to the new Outlook.com, you will no longer be able to send or receive Outlook.com email from Windows Live Mail 2012.

 

Rest assured, you can always access your Outlook.com account via any web browser at any time.   You will also continue to access your emails, contacts, and calendar data that is currently stored in Windows Live Mail 2012.

 

You can find additional details and options for accessing your Outlook.com account once Windows Live Mail 2012 stops connecting to the email service at Windows Live Mail 2012 will not connect to Outlook.com:  help and next steps.  

 

Here are answers to some common questions involving the end of service for Windows Live Mail 2012:

 

Why is Microsoft making this change?

We are upgrading Outlook.comto a new infrastructure, powered by Office 365, that helps you collaborate effortlessly with Office documents, get more done using partner add-ins, and focus on what matters.  This new infrastructure uses modern synchronization protocols that provide enhanced performance, security and reliability. Windows Live Mail 2012 uses an older synchronization protocol that is not compatible with this new infrastructure.

 

Who is affected by this change?

This change affects all people who currently use Windows Live Mail to connect to their Outlook.com account.  People who use Windows Live Mail with other email services (Gmail, Yahoo Mail, or others) are not affected.  Outlook.com users who do not use Windows Live Mail are also not affected.

 

What do I need to do?

Customers can continue to access their email via a web browser at www.outlook.com.  If customers would like to move to another mail app from Microsoft, they can consider the following:

  • Recommend option: Use the Mail app built in to Windows 10. It offers features such as linked inboxes for multiple accounts, has a personal and familiar look & feel, and brings to you the full power of the Windows 10 platform

  • Use the Mail app that is built in to Windows 8 and 8.1. 

  • Access your mailbox via a web browser at www.outlook.com

You can also use the full-featured Outlook desktop app to connect to your Outlook.com account, by taking advantage of a one-year free trial of O365 Personal.  This offer is limited to the Outlook.com customers affected by this change.  Customers who actively used Windows Live Mail during the timeframe January through March 2016 received an email notification of the change and an offer for Office 365 Personal, if needed.  Customers should refer to the email in your Outlook.com inbox for a link to redeem this promotion.

 

When should I switch to the Mail app in Windows? Do I need to wait until my Outlook.com account is upgraded?

We recommend you switch now. The Mail app on Windows works against both the old and new Outlook.com infrastructure.  Switching now will help you avoid interruption when your account is upgraded. Upgrades for Windows Live Mail users are set to begin late June 2016.

 

What happens to my email if I don’t switch from Windows Live Mail before my account is upgraded?

You can continue accessing your email in a web browser by accessing www.outlook.com– but Windows Live Mail will no longer be able to connect.

 

Some customers may have locally stored data in Storage folders.  We recommend that customers move their locally stored data to their Outlook.com account prior to the upgrade.  See the Windows Live Mail 2012 will not connect to Outlook.com:  help and next steps for steps to move data, if needed.

 

How long do I have before I must stop using Windows Live Mail?

Windows Live Mail will stop connecting to Outlook.com beginning late June 2016. We recommend migrating to the Mail app on Windows 10 before that, though you can move any time you want to.  Also, you can continue to access your email in a web browser at www.outlook.comat any time.

 

You can continue to use Windows Live Mail to connect to other email services via IMAP or POP3.

 

I am having trouble migrating to the Mail app for Windows. Can someone in Microsoft help me?

If you need technical assistance, search for answers or post a new thread describing your issue in this forum, Windows Essentials community forum.

 

If I am using Outlook 2010, Outlook 2013, or Outlook 2016 to connect to my Outlook.com account, do I need to take any action when my account is upgraded?

No, these versions of Outlook retain their connection to Outlook.com during the upgrade and no user action is required.

 

 

Which Outlook.com email addresses are affected?

All email accounts on the Outlook.com service, including @outlook.com, @hotmail.com, @live.com and @msn.com email accounts, are affected.

 

What are my alternatives if I cannot upgrade from Windows 7 or cannot use the Mail app on Windows for another reason?

You can always continue to access Outlook.com from any web browser. Alternatively, you may consider using the power of professional productivity that Outlook 2016 brings, which works on Windows 7, 8/8.1, 10.  An Office 365 subscription includes the full feature Outlook 2016 desktop app as well as other productivity applications such as Word, PowerPoint, Excel, and OneNote.

 

Can I get my Outlook.com account upgraded right away?

We’re rolling out these upgrades to Outlook.com users as quickly as possible, with millions of users being upgraded each week. All Outlook.com users will get the upgrade, and there is no action you need to take in order to trigger the upgrade.

 

If I stop using the Windows Live Mail app now, will my Outlook.com account be upgraded earlier than June 2016?

If you received an email concerning your use of Windows Live Mail; then your account will not be upgraded prior to late June 2016.

 

Will I need to change my email address when my account is upgraded?

No, you will keep your existing email address.

 

Will I need to change or update any settings on my phone to keep receiving email?

Your phone will remain connected to your Outlook.com account after the upgrade; there is no need to make any changes to keep receiving mail.


The email stated that I have to use the Outlook app in Windows 10 or Outlook.com web mail.  No mention of Office Outlook. I have years of email stored in Live mail.  How do I port those to the Outlook app in Windows 10 ?  Will Office Outlook still work?  How do I port those to Office Outlook?