Hi All, 

My inbox automatically deletes messages once they get a certain age old? I am also missing my sent items prior to 2009? 

This has occurred since the switch to outlook from Hotmail. 

Previously my messages would stay in my inbox indefinitely until they were deleted. Now this is not the case? Can you please advise how I can return to this setting and recover all my sent emails on my Hotmail account.

Many thanks, 

 
I spent two hours last night creating a Word document for a project.  I used my home computer and saved it to SkyDrive.  This morning the file is not there when I try to access it from my work computer or the Internet.  The folder I created for the file is there, but the Word document is gone.  What's wrong?

I have created outlook.com Account. In that I am not able to send mails. I am getting a message of '' There is a problem of sending message at the moment from Outlook.com. Check with your provider for more information." Please advice to resolve this problem.

Thanks

Siva

How do I save / keep my email address in the sign in space
Hi,

I've been trying to reset my password but I couldn't get pass the security section for me to pass and get a new password. I also realised that the alternative email was also changed (the email did not look familiar). I am desperate to get this fixed as I need it to fix my eBay account. I've been linked to many "solutions" but it still brings me back to the same page. Help!

Thanks

wonder if anyone can help! My wife's facebook account was hacked last thurdays at 7.06am and her passowrd was changed so she can gain access, she tried to do a password reset but the hacker has also got control of her hotmail.com password somehow. We have tried all ways to get facebook to reset the password but with out access to her hotmail we are stuck, the hacker is logged onto her facebook as i can see their online in my chat.

 

The worst part is I think this is a ex friend who has done this. we are concerned about the content of the facebook page as it has numerous pictures of our 2 yr old daughter on there and don't want them used for anything god forbid.

 

I have tried to reset her hotmail password but she set it up when she was 14 (now 27) so god knows what she put down as her 1st car! and to make it worse the form to fill in asks for who she sent an email to, subjects of email etc and what her xbox account is - the email is an old one that she hasn't used for ages (years) so we don't know what to fill in, 2 attempts now and email back to say she cant be authenicated.

 

Any help or guidance would be much appriciated as she is very upset

 

Thanks

MB

could you please enable the password-reset option for our custom domain -- centralrockgym.com

 
can I safely presume this will only be possible from the main domains.live.com account for our custom domain? 

Regards,
michael grimes
CentralRockGym

I just wanted to delete a group not the contacts in that group. How do I get them back they're not in deleted contacts

 

Moved from Internet Explorer

Original title: Outlook contacts