Question about Outlook Express

I can't attach a picture on my Hotmail email message. I keep getting the message "We're still getting set up. Please try again". What gives? Where's the good ol' Hotmail?

My Hotmail account will let me receive emails, but I cannot reply or forward. I cannot attach documents or photos from my computer  And I cannot write a new email.

The only menu item that shows is "New" and when I click on it, nothing happens. I do not get the "To",  "Subject" or blank body of email to fill in.

What could be the problem? How do I fix it?

Thank you for any advice you can give me.

Elizabeth Savino

My Hotmail account will let me receive emails, but I cannot reply or forward. I cannot attach documents or photos from my computer  And I cannot write a new email.

The only menu item that shows is "New" and when I click on it, nothing happens. I do not get the "To",  "Subject" or blank body of email to fill in.

What could be the problem? How do I fix it?

Thank you for any advice you can give me.

Elizabeth Savino

I am running Windows 8.1 on a Dell laptop.

I have a number of groups set up in the People page on Outlook.com.  They have existed for some time and I have used them repeatedly to send out broadcast emails.  Recently (following the 8.1 update?) I found that recipients had not seen the emails I had sent.  On checking I found that the groups were either completely empty or contained a handful of contacts where there had previously been a considerable number.   I have tried changing the group names and rebuilding them, but they become empty soon after.

This is a massive limitation on my use of Outlook.com.  Can anyone suggest what the problem is, or a workaround that will let me mail out to lists in one form or another.

Thanks

For almost three days, I have not been able to compose, nor reply to any emails. The buttons do not work. When I click on the buttons, they do not work at all. Someone please help me.  I have some important things to send off.