Cannot find any other way of contacting Hotmail about this. But basically I set up an email account with @hotmail.co.uk, I've just logged onto it to find that there are loads of emails from ebay and paypal addressed to somebody else. At first I thought
I'd been hacked but noticed none of them had been read and they were all a bit too day to day to be hacker activity. Contacted this person on eBay to let them know I was receiving their mail, after talking we realised we have the exact same email address.
When I opened my account a few weeks ago I somehow managed to replace hers! Outlook needs to look into this ASAP as this other persons sensitive emails could have got into the wrong hands and it has landed her in a lot of problems with ebay and paypal as
she's unable to change email/passwords etc.
Hello, I hope someone can help me. I am setting up email for my mother using outlook.com and a desktop client. This used to be a 10 minute process, but no longer:
Problem: Email keeps getting blocked bc two step verification requires a non existent cell phone. I considered using the landline phone, but that will never work, because when the phone rings, she will never be able to figure out what to do with the code.
Background:
After spending an entire day trying to connect my mother's new Outlook.com account with Outlook 2010, (btw don't bother with hotmail connector or trying to do it by configuring for mapi or pop support, bc none of these work. You can receive email but not
send it.)
We had to revert to connecting outlook.com with the discontinued Windows Live email client. They connected properly, and it worked fine for the first few emails, but the next day when I logged on and attempted to send an email, it said the outlook.com
account was temporarily blocked and made me do a captcha. Then it said a captcha isn't enough you have to use two step verification by adding an extra email account and cell phone number to the account.
Well the extra email account had already been added, but outlook.com has decided to ignore that, and my 80 year old mother does not and never will have a cell phone, and she certainly doesn't know what verification app is, nor (rightly so) does she care
to find out.
First Question: Why does Microsoft assume that everyone that matters is under 30?
Second Question: We need an alternative to two step verification. Requiring everyone who uses email to have a cell phone is just plain stupid. Surely the kids who run Microsoft could think of a better security protocol than that. (Two step verification
is one of the reasons I have given up on using Gmail as well.)
I followed the links from Outlook.com help (so cleverly buried in the hidden settings menu it took 15 minutes to find) to sign in to contact Microsoft, but that is a dead end.
I also cycled endlessly through this maze of forums, and found nothing relating to this problem.
Is there an alternative to two step verification or do we just need to forget using outlook.com?
My mother needs an email provider that can be used in Outlook 2010 or Windows live client
Using Windows 7 64 sp 1 Office 2010 Windows Live 2012
Thank you for any help you can provide.
Hello, I hope someone can help me. I am setting up email for my mother using outlook.com and a desktop client. This used to be a 10 minute process, but no longer:
Problem: Email keeps getting blocked bc two step verification requires a non existent cell phone. I considered using the landline phone, but that will never work, because when the phone rings, she will never be able to figure out what to do with the code.
Background:
After spending an entire day trying to connect my mother's new Outlook.com account with Outlook 2010, (btw don't bother with hotmail connector or trying to do it by configuring for mapi or pop support, bc none of these work. You can receive email but not
send it.)
We had to revert to connecting outlook.com with the discontinued Windows Live email client. They connected properly, and it worked fine for the first few emails, but the next day when I logged on and attempted to send an email, it said the outlook.com
account was temporarily blocked and made me do a captcha. Then it said a captcha isn't enough you have to use two step verification by adding an extra email account and cell phone number to the account.
Well the extra email account had already been added, but outlook.com has decided to ignore that, and my 80 year old mother does not and never will have a cell phone, and she certainly doesn't know what verification app is, nor (rightly so) does she care
to find out.
First Question: Why does Microsoft assume that everyone that matters is under 30?
Second Question: We need an alternative to two step verification. Requiring everyone who uses email to have a cell phone is just plain stupid. Surely the kids who run Microsoft could think of a better security protocol than that. (Two step verification
is one of the reasons I have given up on using Gmail as well.)
I followed the links from Outlook.com help (so cleverly buried in the hidden settings menu it took 15 minutes to find) to sign in to contact Microsoft, but that is a dead end.
I also cycled endlessly through this maze of forums, and found nothing relating to this problem.
Is there an alternative to two step verification or do we just need to forget using outlook.com?
My mother needs an email provider that can be used in Outlook 2010 or Windows live client
Using Windows 7 64 sp 1 Office 2010 Windows Live 2012
Thank you for any help you can provide.
My email will not sync past 2 weeks. How do I change the setting on outlook.com to be able to see all my previous emails before 2 weeks?
Charles
Thanks,
Charles
Trying to transfer my domain to Windows Live - ie creating a custom domain.
But it says my domain (timebytes.com) is inappropriate.
Please unblock it.
Thanks!
Hello,
I entered to my email account and auto upgrade process worked. With the new interface, I saw only one email in my mailbox. I looked at deleted folder, I tried to recover but none of them worked. I read your forums and I noticed that other people experienced the same problem.
I wrote it yesterday but none of the people heard my voice except one. What happened to me is just the same as whet happened to many other people and what I want is just a way to get my emails back.
Could you please help me to recover my emails back?
Waiting for your reply.
I entered to my email account and auto upgrade process worked. With the new interface, I saw only one email in my mailbox. I looked at deleted folder, I tried to recover but none of them worked. I read your forums and I noticed that other people experienced the same problem.
I wrote it yesterday but none of the people heard my voice except one. What happened to me is just the same as whet happened to many other people and what I want is just a way to get my emails back.
Could you please help me to recover my emails back?
Waiting for your reply.
I can sign in but it says that there is an "problem with outlook" and won't let me see my inbox screen. but when you look at outlooks "status" it says it fine?
Is this the government reading my email?
For forwards or create new email, only a partial list of contacts shows up in left pane. How do I select from my whole list without canceling the current message?
Today it appears my password was changed without my knowledge. I started receiving errors from Outlook when trying to sync my mail. When I tried to log in via Outlook.com a message appeared that notified me that my account was being accessed from another location. I was able to reset my password successfully but now I would like an IP Log History for 11/11/13 to see where my account was being access from. I have completed the verification process.
puedo iniciar sesion pero no puedo tener acceso a ver mis correos cual es el problema como encuentro la solucion??
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