When I try and verify my child's account, I log in to my account and am asked to very that the account is correct. I am ok until I see the screen where I am told that there will be a $.50 deduction taken from my credit card. At this point there is an error.

Our system is temporarily unavailable. Please try again later.

If the problem persists, please contact customer support.

(40101-[2]-a78d7df9-a711-4d35-a792-6593dcd8f6ee)

This has been going on now for 6 weeks. please help.

Ken