I crashed my Mac Book, and when restarted Outlook came up completely empty - no accounts, emails, contacts, etc.

After reentering accounts, even with "send multiple commands..." box in advanced set up unchecked still getting a -2171 for my IMAP account. (I have an EXCHANGE acct that reloaded no problem)

I was able to upload partially, and I will receive occasional emails - inconsistent. Mostly will start to reload, then error -2171
My Webmail email is uploading  and updates correctly


Ideas? Different settings? My provider has issues? (MediaTemple)

Thanks.

1 Comment

  1. KatDmt says:

    I’m sorry that you are experiencing issues with your Outlook. You can try using the kb article below and see if this setup will make a difference and stop the errors. I’m not sure why that would be happening after restarting Outlook. Although it is outside our scope of support, you could try sending in a support request and see what we can do for you. If you have any questions, please let us know. Have a great day!

    http://kb.mediatemple.net/questions/520

    Kat D.
    (mt) Media Temple
    Social Media Team

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