So far, the steps I've taken to resolve this are:
I've checked the DNS settings and they're working well.
All of the account information for both email addresses has been checked a number of times and are correct in Outlook.
I've contacted GoDaddy to check the email accounts and servers which checked out OK according to their tech support.
I've contacted Uverse (our ISP) to confirm that our broadband signals are clean which they are.
I've asked Uverse to confirm that the ports required were open and that they weren't closing during the day which they say they are not.
I've replaced the Uverse gateway with a new updated version.
I've deleted both email accounts from Outlook and re-entered the information.
I've uninstalled MS Office 2011 and Re-installed it
After doing all of this, I continue to get this -3170 error a few times daily and it seems like those email accounts are not able to sync, send or receive emails for a few minutes until it comes back up. During this time, my internet and wifi connection
is fine. In fact, I've set up the same email addresses in Mac Mail and when Outlook has this hiccup, Mac Mail is still connected to these email addresses like normal.
I'm not really sure what my next steps should be to troubleshoot this error, but they're making me crazy. Below is the setup I'm running. Thanks in advance for any help. If I've forgotten any details, feel free to let me know and I'll be glad to provide
any other info I can.
2011 MacBook Pro
OSX Mountain Lion
MS Office for Mac 2011 - Home & Business
IMAP email hosted by GoDaddy
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