My dad's e-mail account was deleted accidentally, I believe. When he enters his e-mail address on the login screen, an error message pops up stating "that Microsoft account doesn't exist". However, if I click the link to and try to create a new account using his same information as before, an error message states that "*** Email address is removed for privacy *** is already set up as a Microsoft account". If I try to do password recovery, the error message is "the Microsoft account is incorrect". Any idea how I can get his account back?