I FIND IT IRONIC THAT YOU CALL THIS LIVE HELP....BUT YOU CAN'T GET "LIVE" HELP. Microsoft is the worlds largest IT company, yet I cant find a live person to talk to.

My outlook.com emails are not being received; it is stating that "You need to prove ownership of this domain by creating a DNS record.". 

I am unable to find out how to create this DNS record. My emails have been working for 7 years; it just stopped yesterday. PLEASE HELP

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