My name is Okkanym. I have accidentally, as other users have explained under the thread entitled "DOB is incorrect and unchangeable", changed my date of birth to 2013 and am unable to access my account, because it became a child account without a parent administrator and I am an adult, using my account for the past 7 years. 

I am creating a new thread because the option to "reply" to the existing one is grey.

I understand the procedure of the fax that you have explained. However, due to the long wait and delay, would you be able to expedite the process? And/or are there other procedures I can take? 

I will appreciate a prompt response, as I am unable to access my email. 

Regards,

Okkanym