Emails with "doc" attachments often have Adobe symbol. When I click "open", Adobe tries to open but displays error ("email attachment was not correctly decoded") and asks to select a program - which does not work for me. The only solution which I have found is to return to e-mail and click "save all" attachments. I select a folder, save and then click "open with" and then select "Microsoft Office Client Virtualization Handler". I then save file as "docx" for future reference.

How can I avoid this "decoding" problem?

I have also noticed that many existing "doc" files (in folders under My Documents) were corrupted about 1 year ago - with Word symbol being replaced with Adobe symbol but neither Adobe Reader or MS Office (Starter 2010) can open them. Is there an Up-Date for Starter 2010 or Live Mail which would avoid this problem?

Peter Hayhurst