Dear Sir

We are a website design & hosting company, we are using mail service as outlook.com. We are providing mail by domains.live.com.

When we create mail by adding domain after by changing the MX Record, TXT Record & CNAME why still there is restriction to send mail to the verified domain email id's. This is really a frustrating for our clients.

For example we have added a domain littlescholarsedu.com and created email id *** Email address is removed for privacy *** (this is only a week old) and we have created other 20 email id's. When ganesh (uses samsung tablet) try to send email to other email id's of this same domain this account get blocked and asking him to verify each and everytime he send mail. This id also verified by SMS but still the same problem . Our client reported this issue and wants to cancel our service and looking to move to other service provider. So please do something to solve this issue.

And as per the terms a account should be 30 days old but this is ok for individual users in order to avoid spam & junk but as a domain verified email id should not have this restriction. (its my suggestion)

I am a great fan of microsoft and totally against all google services and using hotmail account more than 10 years and when we faces this type of issue its really frustrating. Please do some thing to clear this problem.

Regards
G Baskar

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.