Hello team MSN.  I have a question on behalf of my dad who is not a very computer-savvy user but needs help to get his @msn.com email accounts back up and running.  He has three email accounts which are together in the Windows Live Mail program he installed on his computer.  Here, he can log in with one password and access all three accounts.  The problem is that he will be on the road for a couple of weeks and needs to access his email from other computers.  He is using the “Live log in” I think it’s: https://login.live.com/login.srf 

For the past two days, he can’t login to his accounts from either Live Mail on his home computer or with live.com login via Internet Explorer.  As far as we know, he never received any notification saying that his accounts were shut down, compromised or over their size limits, etc.  My question: how do we make it so he can login to all three of his @msn.com email accounts via the internet at https://login.live.com/login.srf?

Is there any way that I could type/chat with an administrator online about this?  If you need more info from me in order to help solve this problem, please let me know.  Thanks for your help.  

Josh