From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Subject: RE: Question has reply: email attachment
Date: Thu, 31 Oct 2013 15:54:39 +1300

Hi,
appreciate your cooperation...
Im still experiencing same problem after delet tem. cache..
and my answer to your question are bellow..
Many thanks ..
Kind regards..
Husam Nabhani
 

---

From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Date: Tue, 29 Oct 2013 08:00:15 -0700
Subject: Question has reply: email attachment

	YOUR PROFILE | FAQ
Hello Husam nabhani, Your question on Microsoft Community has received a reply from RoseKatrina_H. Title: email attachment Reply Hi Husam,   Let me help you rectify the issue about not being able to view that attachment.   Please be informed that if an attachment contains a virus, the user cannot attach and/or open the infected file until the virus is removed. It is also possible that the Hotmail/Outlook.com servers are experiencing issues which cause the virus scan to produce a false positive result.   Meanwhile, there are some instances that your browser's cache and temporary internet files are causing the issue. To make sure that this is not browser-related, please optimize your browser. Click here for the steps on how to do so. If you are currently using Microsoft Internet Explorer 10, you can refer to the instructions on the link provided below on how to clear cache or delete browsing history and/or reset Internet Explorer settings to its default:   Reset Internet Explorer settings You can also try the troubleshooting steps on the article below:   Is Internet Explorer slow? 5 things to try   If the issue still persists, I would like to ask a few questions for isolation. Please provide the answers to the following on your next post:   > Does the same issue happen if you access the attachment using other browsers?   YES > Do you encounter the issue on a specific file type? If so, please provide its type.      No > Does the same issue occur when you use another computer when downloading the attachment?    from other computer can't open the attachment. We will wait for your reply.   Thank you.