Hello,

   I have searched on this topic and they all end up in a being dealt with privately.

I had both Hotmail.com and Outlook.com loaded on Microsoft Outlook 2010 using the Microsoft Outlook Connector.

Today, I decided to move my e-mails from Hotmail to Outlook.com - it seems to work as I started seeing these e-mails on Outlook.com. Soon I realized that the "sync" process was over but only a tiny fraction of the e-mails had been transferred. The rest of the e-mails have disappeared from Hotmail.com and are also not on Outlook.com.

I had simply dragged the folder (Inbox, or "Personal" or "Family") from Hotmail to Outlook.com.

I really want to retrieve my e-mails - accumulated over many years.

I never deleted any of the e-mails and am at a loss. The "Recover Deleted Items" button in the Outlook bar is greyed out.

Please help!

Thank you.