I get on my xbox and it asks me to put in my email and password. i put the information in then it says there is somthing wrong with your account error code: 8015d02e. so i look up info on it and it says to go to my live account on my computer, so i try
to log in on my computer. and an error message says " It seems someone is trying to use your account. so it asks to do an account recovery to reset my password. So i do the steps other then the email adress i have know longer exsists. because it was a comcast
email adress. so i use the secret question and it works and i have the password reset sent to an alternete email. which comes in. i do the password reset successfully. But once i log in again with my new password the message pops up again "It seems someone
is trying to use your acccount. I have done countless password resets to try to get in i called xbox and they said that I have to talk to microsoft about this situation. maybe it has to do with the fact that my email adress no longer exsists. I have been wanting
to switch it to a new email adress so i dont have this issue again. please help i have asked this question before but when i ask the moderators close me down. And I dont want to lose this account because i have many purchases and alot of time spent on here.
i have been locked out since may.
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