My primary live.com account was hacked and when attempting to reset my password, I had a reset password link sent to my secondary email account. When I utilize the link I get an error message that this service is currently down, please try again later. I have seen several with this problem and have not seen a resolution. I have tried for two days and used three different browsers. It is IMPERATIVE that I be able to use this account, so prompt resolution would be greatly appreciated.