I've been asked by a Forum Moderator to create a new topic about this issue. I previously wrote about it in this thread and gave extra details about the accounts and settings i used via private message to moderators.
I have an Outlook.com account since a few days ago and I tried to add my Yahoo Mail Plus account to it. I get the error message "Check your email address and password, but the problem may be that Yahoo! requires you to subscribe to Yahoo! Mail Plus." no matter what settings and details I use.
Additional information:
1. I can get my Yahoo Mail e-mails on a laptop running Windows 7 in the Windows Live Mail desktop app AND on a tablet running Windows 8.1 in the Mail app. Everythings syncs and I'm happy with them. Can't get it to work only in Outlook.com. I've set
up the laptop and tablet this week also. Until now I was only using the browser version of Yahoo Mail but this week I decided to move everything to Outlook/Microsoft.
2. My Outlook.com username (before the @outlook.com) is different from my Yahoo Mail username. Some users mentioned this might be the problem. It isn't.
3. I tried with a primary alias @live.com, @outlook.com, @hotmail.com for my Outlook.com account. Didn't solve the problem.
4. I tried with the standard settings which autocomplete in outlook.com when you try to add an account (pop.mail.yahoo, smtp.mail.yahoo) but also with other settings which work elsewhere (plus.pop.mail.yahoo.com and plus.smtp.mail.yahoo.com which work
for Windows Live Mail on a Windows 7 laptop and winmetro.pop.mail.yahoo.com - which works in the Mail app of Windows 8 on a tablet).
5. Tried in IE and Chrome.
6. I don't think this matters to my issue but it's some information Microsoft should consider: Last week, Yahoo Mail made some changes to its accounts and now everyone has free POP access, even if they don't pay for the Plus account. In fact there's
no "Plus" account anymore. You can either have a Yahoo Mail account (with free POP access) or a Yahoo Ad-free account for some $$$. So alerts in Windows Live Mail and any other support info about needing to have a Plus account should disappear.
Hope you can find where the problem is !
Recent Comments