Hi, over the last couple of days we have been getting the below messages when trying to access our Hotmail account via Outlook 2010

Task '*** Email address is removed for privacy ***' reported error (0x8004102A) : 'Error with Send/Receive.  There was an error synchronizing your folder hierarchy. Error : 80041003.'

Task '*** Email address is removed for privacy ***' reported error (0x80041003) : 'The server reported a temporary error.  Error: 5102. Server. Xfs request 'SyncBinary' failed. Response code: 'DbError', server response: '720           0'

AuxData (Base64): Mjo6MDo6MTo6Ojo6Ojo6CjB7NjYxZGU1MzAtZDViMi00ZTM4LTk1ZTYtZjc4Mjk3ZDQzNzNhfTE6OkZvbGRlcjo6MTo6MjAwMDo6MTo6Ojo6Ojo6MAowezI5MzQ1Yzk5LTc3NjktNGY4Mi1hNjMyLWMyYWRkY2JhNzE1NH0xOjo=. '


This error only seems to be happening for one user as we have another hotmail/outlook.com email working on the same machine.


Some Additional info:

Windows 7 Pro

Outlook 2010

Using separate user profiles/Log ons on the same machine

Can access the account with the issue online via outlook.com

I have recreated the user account/log in/profile on the computer and re-connected to the email account in outlook and still have the same issue.

NO, there are no exchange accounts in outlook at all.


Any other suggestions?


Regards,





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