Hi, I also need help with this issue. I'm not able to access my school email and I'm not sure where the "private message area" is, and I've already cleared my cookies and cache, but if you could get back to me ASAP, that would be great. Thanks.
Microsoft is upgrading the Live@edu email service to Office 365 Education. After the upgrade you will have a mailbox with 25GB of storage space and the ability to send attachments up to 25MB.
I'm pretty sure this is what caused my error. ^^^
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