I have been seeing the post on the same subject line which have not  been resolved and getting worried.

Have the similar problem.  I have just bought new laptop with Windows 8.   I have an admin account for me and standard accounts for the child. 

The standard accounts say that family safety is activated but no info is being reported and when I look on the Family Safety website it says there has been no activity.  When I try to alter filtering etc, through the family safety settings on the laptop, I get an error message saying, 'Sorry, unable to make changes to Family Safety.'

Need urgent help.  The problem is very similar and same as i am seeing in this discussion.  Has anyone in this group got it resolved to date.