Now that I have your attention with the f** word,

Being only a bit furious about losing 1GB of work with the SkyDrive due to the malfunction of the integrated app in Windows 8.1. I am opening this discussion as it seems that a company I like, is not even trying to listen to its' customers.

I have been trying to report a problem through the store, yet it was not possible and yes there is of course a way, but sorry I don't have to spend an hour searching on how to provide YOU feedback for an app... So

1. Make it easier for users to give feedback - report a problem with an app.

When one faces a problem and has been searching a solution for it for hours, one sees the need to contact a human being to solve the problem, not an automated step by step guide. I don't want to open a thread, a discussion or whatever. I want to exchange information with an employee to help me solve the problem I am facing. So....

2. Make it so your consumer can reach you.

The most grave drawback I think there is in the company is that the customer's voice isn't in much of a need or something. Dear Company, when you want to make something for a consumer, why not trying to listen or to even ask him what he needs. Yes innovating in ways no one ever thought of is a good thing, yes we want it, but how can I tell you what I don't like about a product you made or are making if you don't seem to even care.... So...

3. It's actually the point 2 from above and it seems to be your bigger problem as a company (from my point of view at least). You seem and are sole and unreachable. Honestly... Do I have to turn to Apple in order to communicate with an employee or what?

And by the way. The windows 8.1 app of SkyDrive is bad at synchronizing changes made from the PC to the cloud.