Hello

Earlier this year I had a Gamertag attached to an old email address, for example '*** Email address is removed for privacy ***'. This email address was no longer needed, nor was the Achievement History on the Gamertag, so I deactivated this account.

I now have a new email address being '*** Email address is removed for privacy ***' and would like to use the same Gamertag name as I had before, but without any of the old Achievement History being transferred across. When I perform a Gamertag search I see that it is still live.

As my old Hotmail account has been deactivated then surely I can re-use this Gamertag. Could someone please contact me. More than happy to PM a Microsoft Support consultant and send over all of the necessary information to get this issue resolved.

I look forward to hearing from you.

Thanks for all your help.